Booher, Dianna Daniels. <br/><br/>
Communicate with confidence! :  how to say it right the first time and every time / 
Dianna Booher. 
 - New York :  McGraw-Hill,  c1994. 
 - xv, 413 p. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 401-412). 
<br/><br/><label>ISBN: </label>0070064555 (hc : acidfree paper) :  $39.95 
<br/><br/><label>LCCN: </label>94013665  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Oral communication.<br/>Interpersonal communication.
<br/><br/><label>LC Class. No.: </label>HF5718  / .B654 1994 
<br/><br/><label>Dewey Class. No.: </label>651.7/3